Heart Failure/Hypertension Coordinator

  • Cadence
  • Remote
  • Jan 10, 2022
Registered Nurse

Job Description

About Cadence

At Cadence, we build technology to vastly improve health management, starting with the most prevalent chronic conditions including heart failure, hypertension, COPD, and Type 2 Diabetes. Our mission is to help physicians deliver world-class care outside the four walls of the hospital. Today, the management of chronic conditions is difficult for individuals to do alone, and difficult for hospitals to do at scale. Nobody is set up for success, and our outcomes in the U.S. are terrible. We want to fix this.

We’ve made rapid progress since being founded in 2020 and are live with LifePoint Health, delivering remote care to over 100,000 people living with chronic conditions across the United States (https://lnkd.in/dfHmqeTH). Cadence collects patient vitals from home via cellular-connected devices and leverages this real-time data to deliver improved, preventative treatment to patients with chronic conditions.

We're looking for people who:

  • Embrace responsibility — who we can trust and empower to make decisions and deliver results.
  • Love rolling-up their sleeves and going from 0 to 1 — everyone, no matter how senior, contributes meaningfully.
  • Are extraordinarily candid with each other — they believe feedback is the breakfast of champions.
  • Aim to always exceed the expectations of our employees, patients, clinicians, hospitals, and communities.
  • Are never satisfied — keep iterating & improving and embrace a growth mindset.
  • Value speed & quality — understand that both can be done!

Our leadership team comes from leading technology companies including Salesforce, Livongo, HCA Healthcare, Oscar and Glooko. Our investors include Thrive Capital (investors in Oscar, Instagram, Spotify, Stripe, Slack, Zoom, Github), General Catalyst (investors in AirBnB, Drift, Gusto, HubSpot, Stripe, Kayak, Livongo, Ro), and investors and founders who have built transformational healthcare businesses including Adam Boehler, Metrodora Capital, and Martin Ventures. Read more here:

The Role

Cadence's RPM solution provides health systems and their clinicians with the clinical and technical support to deliver better, more personalized care to patients. To do this successfully, we need a best-in-class team of medical professionals, including nurse practitioners (NP), registered nurses (RN), and medical assistants (MA), to serve as the foundation of the care team.

Our RNs are responsible for appropriately monitoring and triaging patients based on vitals and supporting the management of patient treatment plans and medications in collaboration with Cadence NPs and the patient's physician.

In our congestive heart failure (CHF) and hypertension programs, the RN will:

  • Monitor patient vitals, symptoms and labs to identify patients in need of clinical interventions
  • Follow up with patients with abnormal readings to gather more information on their clinical status and triage appropriately
  • Respond to inbound patient clinical questions and escalations by phone and text message
  • Lead virtual follow-ups with patients to support program enrollment, treatment plan changes, medication adherence and achievement of lifestyle goals
  • Support clinical documentation and development of care summaries for patients' physicians

You will also be in charge of making sure every healthcare interaction with Cadence is an exceptional experience that prioritizes the well-being of the patient and aligns with the goals of the health system. You will support internal growth efforts to help Cadence scale exceptional care delivery to patients with CHF, hypertension and other chronic conditions like type 2 diabetes and COPD. You will be instrumental in shaping the culture of one of the fastest growing teams at Cadence.

What you'll need

  • 3+ years experience treating CHF or hypertension patients either in an outpatient or inpatient setting
  • Passion for the patient / customer experience and systematically improving healthcare with digital innovation
  • Independent thinker / operator (comfortable working in less structured environment)
  • Member of nurse licensure compact and willingness to expand state licensure if needed as Cadence adds new markets

Nice to Haves

  • Experience working in a CHF bridge clinic environment
  • Experience working with remote patient monitoring technology
  • Experience working at a technology startup

What We Offer

  • Partnership with a team of top technologists, healthcare entrepreneurs, clinical leaders, and virtual care specialists from Salesforce, Livongo, Oscar, Glooko, Landmark Health, and HCA Healthcare (one of the largest healthcare providers in USA)
  • A culture driven by a focus on impact, a shared growth mindset, empowered individuals, and integrity
  • Unique chance to support the development of an amazing product - Cadence’s in-house clinicians are our super users and beta testers
  • Competitive compensation
  • Medical, Dental, and Vision healthcare benefits
  • Remote working opportunity