Ophelia is a mission-driven organization that aims to help individuals with opioid use disorder (OUD) improve their health and quality of life. We make evidence-based OUD treatment accessible, affordable, and discreet.
Opioid overdose is the #1 cause of death for Americans under 50, and accounted for 100,000 deaths in 2020. Unfortunately, 80% Americans with OUD are not getting the help they need. There is a proven, evidence-based solution to manage OUD: it’s called medication assisted treatment and Ophelia is creating a state-of-the-art, tech-driven platform to make it accessible to everyone who need it.We’ve recently raised a $50 million Series B Investment (Tiger Global, Menlo Ventures, Y Combinator, General Catalyst, and others) to expand nationally and grow our founding leadership team.
We are a team of medical providers, scientists, and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.
Join us, save lives, and help fix healthcare for those who need it most.
About the Role
The Clinical Care Manager (CCM) is a core member of a collaborative clinical care team, working alongside our prescribing clinicians (PC) and care coordinators (CC). The CCM serves a dual function of supporting and coordinating the care of approximately 100 patients receiving MOUD during treatment stabilization and maintenance. Additionally, the CCM can manage a limited panel of patients themselves as the (PC) with guidance and support from clinical mentors.
Patient engagement: Facilitate patient engagement and follow-up care in collaboration with the CC.
Education: Provide patient education on OUD and MOUD.
Monitor/Medication Management: Systematically track treatment response and monitor patients for changes in clinical symptoms and side effects, treatment adherence, effectiveness of treatment or complications; prepare prescription requests for the prescribing clinician.
Duties and Responsibilities
- Patient engagement: Facilitate patient engagement and follow-up care in collaboration with the CC.
- Education: Provide patient education on OUD and MOUD.
- Monitor/Medication Management: Systematically track treatment response and monitor patients for changes in clinical symptoms and side effects, treatment adherence, the effectiveness of treatment or complications; prepare prescription requests for the prescribing clinician.
- Treatment Plans: Collaborate with the PC to determine individualized treatment plans for all patients; facilitate changes to treatment plans when patients are not improving as expected in consultation with the PC.
- Charting: Document all patient encounters in Ophelia’s EHR in a timely manner.
- Case Consultation: Participate in regularly scheduled (weekly) case consultations with the PC. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan.
- Referrals: Facilitate referrals for clinically indicated services outside of the organization (e.g., psychiatry/therapy, social services such as housing assistance, vocational rehabilitation, or mental health specialty care).
- Behavioral Interventions: Provide brief behavioral interventions using evidence-based techniques such as problem-solving treatment or motivational interviewing, as appropriate.
- Participate in weekly case review meetings with the Ophelia clinical team
- Provide non-judgmental, non-stigmatizing care to patients with OUD
Training and License Requirements
- Nurse Practitioner
- Licensed in New York
- DATA 2000 Buprehorphine Waiver (preferred)
- Demonstrated experience working in addiction medicine and/or psychiatry (preferred)
- Comfortable working with a diverse population of people with opioid use disorder
- 1-3+ years post-training experience
- Ability to manage a large panel of patients with independence
- Working knowledge of differential diagnosis of common substance use disorders
- Ability to provide patient-centered, non-judgmental, compassionate care
- Ability to proficiently conduct telehealth medical visits
- Basic knowledge of psychopharmacology for opioid use disorder
- Demonstrated ability to collaborate and communicate effectively in a team setting
- Ability to maintain effective and professional relationships with patient and other members of the care team
- Working knowledge of evidence-based psychosocial treatments, counseling techniques, or brief behavioral intervention
This role is a remote, telehealth position that allows you to work collaboratively with the Ophelia team, while conveniently at your home, with flexible hours.
Interested in learning more about Ophelia and this role? Apply below!