National Medical Director, Mental Health

  • Truepill
  • Remote
  • Oct 29, 2021
Physician Neurology Psychiatry

Job Description

At Truepill, we are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly ten million prescriptions shipped, we’ve been included on Forbes’ “Next Billion-Dollar Startup” list and are proud to work with many of the world’s largest healthcare organizations. We never settle for how it’s done today. We invent how it will be done tomorrow.
None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment, and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners, and our patients.
We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let’s build something great together. 
The National Medical Director, Mental Health leads performance improvement, resource management, and quality initiatives of the provider group. This leader serves as the senior physician responsible for formulating standards of care and ensuring the highest levels of clinical quality and outcomes. As part of the senior leadership team, the National Medical Director, Mental Health participates in providing strategic direction, ongoing growth and development, and facilitates communication throughout the provider group to ensure positive relations.

What You'll Be Doing:

    • Serve as the clinical leader for the mental health organization and ensures the appropriateness and quality of medical care delivered
    • Develop goals, drive execution, and monitor performance (e.g., clinical portfolio and growth), annual priorities and key results
    • Establish and uphold clinical practice standards – ensuring consistent contemporary, high-value care – in quality, safety, experience and cost
    • Develop clinical practice standards and metrics for the providers
    • Establish care design targets and plans for quality, safety, and patient experience in partnership with leadership
    • Remain up-to-date and foster innovation in care delivery
    • Participate in quality designation/accreditation applications where appropriate
    • Provide input into overall market development and growth initiatives and execute on plans
    • Recommend and achieve growth targets in partnership with the rest of the leadership team and care delivery sites
    • Recommend and execute market communications strategies
    • Participate in community relations efforts as appropriate
    • Develop and oversee providers with emphasis on coaching for performance excellence
    • Recruit, on-board, develop, and retain providers
    • Approve schedules for providers
    • Develop training and education
    • Manage provider performance
    • Perform other duties as assigned by the CEO

What You'll Need:

    • Licensed or qualified for medical licensure to practice required
    • Board certification by the American Board of Psychiatry and Neurology required
    • Some involvement in active clinical practice strongly desired – roughly 20%
    • Distinction within the behavioral health medical community and reputation for clinical excellence
    • Extensive clinical and administrative experience, including direct involvement in managing a clinical program including: Management style that emphasizes communication, collegiality, collaboration, flexibility and the ability to build high-performing multidisciplinary teams consistent with Ahead’s values
    • Demonstrated ability to grow a clinical program through effective recruitment and retention of high-quality providers
    • Commitment to continuously improving clinical effectiveness, including quality, safety and patient experience and elimination of unwarranted variability
    • Business acumen, management skills, and fiscal knowledge
    • Ability to build relationships both inside and outside the organization
    • Experience as a community physician, or extensive dealings with community physicians, and an understanding of private practice
    • Ability to mentor, develop, inspire and lead providers and support staff, establishing a culture of accountability and teamwork among a diverse, highly qualified medical and support staff
    • Ability to plan and delegate assignments, review work, and monitor progress toward goals
    • Ability to motivate and maintain effective working relationships throughout the organization
    • Demonstrated ability to make decisions, take appropriate action, and follow up
    • Willingness to travel to clinics throughout the country
    • Acts as a key change agent, consistently pushing for responsible growth
    • Involves other leaders in planning, decision-making, and assessment processes, providing necessary information and direction in seeking continuous improvement in medical programs, operations, and clinical efficiencies
    • Demonstrates knowledge and understanding of industry standards and issues, the marketplace, and the communities served by Truepill
    • Works collaboratively with leadership to build consensus to promote and implement performance improvement change
    • Shares knowledge gained through experience to ease the transition and narrow the gap between evidence and practice
    • Demonstrates good stewardship of organizational resources.
Truepill is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.