Appeals Nurse

  • Centene
  • Remote
  • Oct 28, 2021
Registered Nurse, Licensed Practical Nurse

Job Description

You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose:

Facilitate medical necessity appeals and denials including disposition of denials notification letters, review of clinical information to determine if medical necessity criteria are met.

  • Review clinical data to determine claim payment based on company policies and
  • National Committee for Quality Assurance (NCQA) guidelines, including overturning denied claims, upholding the denials and submitting cases to the Medical Director for review
  • Prepare case review for the Medical Director in cases where criteria are not met based on the additional clinical information received
  • Generate appropriate appeal resolution communication to the member and provider in accordance with company policies and NCQA guidelines.
  • Create system authorization events for overturned denial decisions
  • Request additional information, as appropriate from provider(s) to facilitate timely appeals resolution
  • Gather and prepare case information for Administrative Law Hearings
  • Maintain appeals process within the prescribed NCQA timeframes and appeals turnaround database
  • Assist the Medical Director with revising, updating and/or creating new policies to satisfy NCQA and contractual requirements.

Our Comprehensive Benefits Package:
•    Flexible work solutions including remote options, hybrid work schedules and dress flexibility
•    Competitive pay
•    Paid Time Off including paid holidays
•    Health insurance coverage for you and dependents
•    401(k) and stock purchase plans
•    Tuition reimbursement and best-in-class training and development

Education/Experience:

  • LPN with 3+ years of clinical nursing experience  OR
  • RN with 2+ years of clinical nursing experience.
  • Proficient with Microsoft Office applications.
  • Experience with utilization or appeals review preferred.
  • Knowledge of InterQual criteria preferred.

License/Certification: RN or LPN license.


Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.