Medical Director of External Partner Relations

  • Pursue Care
  • Remote
  • Apr 29, 2022

Job Description

PursueCare is recruiting a Medical Director of External Partner Relations

Why our clinicians love PursueCare
Work Hard, Have Fun, Help Save Lives. PursueCare is a mission-driven, patient-focused company that provides compassionate, judgment-free addiction recovery and behavioral health care to patients via telehealth. Our inclusive and inspiring company culture empowers employees to be the best version of themselves. You will be working with motivated people in a challenging and professional environment and your leadership will have a meaningful impact on patients’ lives. PursueCare fosters a collaborative and positive workplace, centered around optimizing patient care.

Job Overview
The Medical Director of External Partner Relations works closely with the Chief Medical Officer and Director of Quality/Clinic Operations in developing and implementing the overall clinic services, operations, and objectives. Medical Director also provides direct medical care.
Overarching responsibilities are (1) supervising  providers, ensuring risk management and quality of care, and developing and implementing all other medical aspects of the clinic operations; (2) provide leadership and organization to implement PursueCare’s goals and objectives for medical and clinical operations; and (3) provide strategic input to planning and evaluation process for the organization.

Responsibilities for Medical Director

  • Work directly with providers to educate them on our care process and determine what can be done to improve overall care quality
  • Act as the medical expert in dealings with vendors and non-medical facilities that work within the organization
  • Provide patient care for 24 hours per week
  • Manage the number of activities related to the delivery of medical care and clinical services such as cost management, utilization review, quality assurance, and medical protocol development
  • Establish measurable performance expectations (productivity, quality of care, timely completion of medical records and patient care, charting and other administrative duties, etc.), provide supervision, coaching, counseling, evaluate and disciplining providers and other Medical Department staff
  • Annually define and regularly monitor to improve productivity
  • Ensure scheduling of clinical assignments, rotation, call, leave, etc. of medical staff
  • Participate in managing professional education, in-service training, and orientation of medical staff
  • Enforce adherence to the rules and regulations of all funding and government programs, payors, licensing entities and any other regulatory entities as required for patient care
  • Promote a motivational environment for providers and his/her Medical Department staff to work as a cohesive and mutually supportive group
  • Provide medical consultation for other providers regarding patient care
  • Oversee the activities of group physicians, including the interview, recruiting, and credentialing processes
  • Develop policies and procedures
  • Any other duties assigned by CEO or CMO

Qualifications for Medical Director

  • Valid license to practice medicine required
  • Board Certification by the American Board of Medical Specialties  
  • Excellent verbal and written communication skills
  • 10+ years' experience in clinical medicine
  • Willingness to cross license in other states
  • 2+ years' experience in an administration role
  • 1-2 years' telehealth experience
  • Superb judgment, problem-solving and cognitive skills
  • Experience working with targeted population and knowledge of related issues
  • Current knowledge of chronic care/psychiatric, and substance use disorder issues and best practices
  • Superior leadership skills.

About PursueCare:
PursueCare brings virtual evidence-based addiction treatment for opioids, alcohol, and other substance use disorders to patients through a smart phone application. PursueCare offers a low-barrier transitional digital addiction treatment program particularly beneficial for those experiencing significant barriers to in-person care. Through the app, patients can access doctors who prescribe Medically-assisted Treatment (“MAT”), counselors and therapists, psychiatric care providers, at-home screening, supporting resources and a pharmacy that can ship medications directly to the patient. We partner with health systems, community health partners, employers, and health plans. Patients can also seek treatment without a referral. We are Joint Commission-accredited and maintain the highest standards for clinical excellence, while continually innovating how care is provided to vulnerable populations. PursueCare is available in Kentucky, Ohio, West Virginia, and all of New England, with national expansion plans. For more information, visit

We offer qualifying employees flexible paid time off to allow our team members to properly recharge, competitive pay, bonus opportunities, comprehensive health benefits and a 401K with company contributions. PursueCare is headquartered in Middletown, CT with satellite locations in different regions. We offer work-from-home/remote opportunities for certain positions, based upon being able to meet the core competencies and requirements for the position from a home office. We pledge to be an Equal Opportunity Employer and pay living wages.